USPS has modified measures during pandemic

The Postal Service is reminding employees that new social distancing procedures have been implemented to help protect workers who deliver mail during the coronavirus pandemic. To reduce health risks, the organization has temporarily modified procedures for Mobile Delivery Devices (MDDs); Form 3811, Domestic Return Receipt; Form 3849, We ReDeliver for You; and any hard-copy receipt…

 Continue reading

USPS extends return-to-sender time frames

To assist customers during the coronavirus pandemic, the Postal Service has temporarily extended the time frames when a mailpiece will be returned to sender. Under the Domestic Mail Manual, the current time frames are 15 days for most accountable items, except for Priority Mail Express pieces, which have a five-day time frame, and Collect on…

 Continue reading

USPS Mandatory Stand-Up Talk: New Customer Signature Capture Procedures for Letter Carriers

A number of cases of the Coronavirus Disease 2019 (COVID-19) have recently been confirmed across the country. The safety and well-being of our employees is our highest priority. To help ensure the health of our employees, we are continuing to follow recommended guidance and strategies from the Centers for Disease Control and Prevention (CDC) and…

 Continue reading

USPS: Employees reminded to use updated notices

The Postal Service wants employees to remember to use the re-designed PS Form 3849, which carriers are required to leave when they are unable to deliver an item successfully.  The form — now called “We ReDeliver For You!” — features a simpler format with additional instructions for letter carriers, retail associates and customers. USPS began…

 Continue reading

USPS: New video explains how PS Form 3849 has been updated

A new video explains how PS Form 3849 has been updated with a simpler format with additional instructions for letter carriers, retail associates and customers. Postal Service employees are required to leave the redesigned form, now called “We ReDeliver for You!”, when they are unable to deliver packages and other mailpieces. The 1-minute, 30-second segment…

 Continue reading

USPS: PS Form 3849 redesigned and renamed “We ReDeliver for You!”

USPS has redesigned PS Form 3849, also known as the notice left form, and renamed it “We ReDeliver for You!” Postal employees are required to leave this form when they are unable to deliver an item successfully. The redesigned form lists six options customers have to schedule a redelivery. Here’s what the redesigned form offers:…

 Continue reading

USPS redelivers: Notice left form gets improvements

USPS has redesigned PS Form 3849, also known as the notice left form, and renamed it “We ReDeliver for You!” Carriers are required to leave this form when they are unable to deliver an item successfully. The redesigned form lists six ways customers can schedule a redelivery. Here’s what the redesigned form offers: Simplified language….

 Continue reading