Postal Bulletin: USPS is Ready for the Returns Season

The United States Postal Service continues to make improvements to its infrastructure to prepare for the annual holiday returns season. As the number of items ordered online and shipped to consumers grows, so will the demand for easy, convenient return methods to attract new and repeat business. What’s New! Packageless Returns: Self-Service Return labels printed … Read more

USPS: Priority Mail Express refund policy adjusted for the holidays

December 18, 2025 The Postal Service will implement a no-refund policy for Priority Mail Express packages shipped from Monday, Dec. 22, through Thursday, Dec. 25, under the following two conditions: • The one-day shipment was mailed between Dec. 22 and Dec. 25 and was delivered, and • Delivery was attempted or achieved within two business … Read more

APWU: Step 4 Settled on PSE Separation Issue

The settlement applies to Clerk Craft PSEs who were separated between May 6, 2022, through the date of the signing of this agreement, if management used the excuse of lack of work for the separation.

APWU: National RI-399 Award on Interpretation of the 2018 Update MOU Released

On November 3, 2025, National RI-399 Arbitrator Margaret Brogan, released her award on the interpretation of paragraph 10 of the 2018 Update MOU to the RI-399 process.

APWU: Historic Settlement Reached on TACS Duties

“TACS entries and TACS allied duties are clerk craft bargaining unit work in all Postal facilities/installations Level 18 and above where clerks are employed,” the first line of the settlement agreement states.

Postal Service Modernizes Lobbies to Enhance Customer Experience

WASHINGTON, DC — The U.S. Postal Service is transforming the customer experience by introducing redesigned, technology-forward lobbies in retail locations nationwide. These modernized spaces are making it faster, easier and more convenient than ever for customers to ship and pick up mail and packages and access essential services. Customers will find upgraded lobbies featuring: 24/7 … Read more