USPS improves Cremated Remains shipping process

The Postal Service is improving the process for customers who ship cremated remains through the mail. The changes aim to make it easier for employees and customers alike to track cremated remains as they move through the USPS network. The changes also will ensure the process remains safe and deliveries are timely. Under the improved…

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USPS: Package Less Returns option being tested

USPS will test a service that allows customers to ship returns to merchants when they no longer have the original packaging for the item. The Package Less Returns service will be tested at 53 sites in Southern Area’s Dallas District that are equipped with Retail Systems Software (RSS) workstations. The returned merchandise will be shipped…

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Addressing the Diverse Needs and Wants of Rural America: Opportunities for USPS

September 16, 2019 (RISC-WP-19-009) Rural customers value the social aspects of the Postal Service in their communities — more than half of rural customers know either their postmaster, clerk, or carrier by name. The majority of rural and non-rural customers want weeknight post office retail window hours, but rural post offices offer a disproportionately small…

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USPS, Canada Post change announced 

The Postal Service no longer sells international postal money orders destined for Canada, and USPS no longer cashes international postal money orders issued by Canada Post. Additionally, Canada Post no longer sells international postal money orders destined for the United States, and the organization no longer cashes international postal money orders issued by the Postal…

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USPS is installing faster package sorters

The Postal Service is installing new package sorting equipment at 30 facilities across the nation. The automated delivery unit sorters join 22 others that were installed in delivery units earlier this year during the initial phase of the rollout. “By automating package sorting in delivery units, [these] machines will significantly reduce operational costs and improve…

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USPS OIG Report: Stamp Stock Accountability

Objective Our objective was to determine whether controls over unit reserve stamp stock accountability were adequately designed and operating effectively. We received a hotline allegation regarding suspicious fraudulent transactions involving stolen stamps from the North Kenner, LA, Station. An initial investigation confirmed that a Postal Service unit manager had access to large quantities of postage…

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Annuitant Holiday Clerk and Transportation Assistant Jobs posted for 2019

If you are interested in working temporarily as an Annuitant Holiday Clerk Assistant or an Annuitant Holiday Transportation Assistant, you must apply online at www.usps.com/employment. To apply click on “Search Now;” type “Annuitant Holiday” as the “keywords;” select the location; click on “Start;” then click on “Apply.” 100 Holiday Annuitant positions were posted by USPS…

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USPS OIG Report: Mail Delivery Issues – West Park Station 

Background This report presents the results of our self-initiated audit of Mail Delivery Issues – West Park Station, Philadelphia, PA (Project Number 19RG030DRT000). The West Park Station is in the Philadelphia Metro District of the Eastern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential delivery risks at…

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