USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards?

Project Title: Missent Mail in the U.S. Postal Service Start Date: Tuesday, July 14, 2020 Estimated Report Release Date: February 2021 Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San…

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Does the Postal Service Have an Effective Employee Exit Process?

Project Title: Employee Exit Process Start Date: Wednesday, June 17, 2020 Estimated Report Release Date: January 2021 Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e.,…

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USPS OIG: Postal Service Elevator Repair Program

Project Title: Postal Service Elevator Repair Program Start Date: Monday, May 11, 2020 Estimated Report Release Date: November 2020 The Postal Service operates over 1,400 elevators and escalators in approximately 470 of its owned facilities. These include passenger, service, and freight elevators of various types and sizes, as well as platform lifts and dumbwaiters. Each…

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APWU MVS: What do you think about the new lift gates?

The USPS Office Inspector General (OIG) recently announced a solicitation for postal employee comments on the lift gates of the latest purchased Peterbilt 18’ and 24’ cargo trucks. On April 30, MVS Director Michael Foster and Assistant Director Javier E. Piñeres teleconferenced with the OIG regarding their concerns with the cargo truck lift gates and…

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USPS OIG: Have You Had Timecard Issues Related to Disallowed Time or Time Charged to Wrong Code?

Project Title: Timecard Administration Start Date: Thursday, January 9, 2020 Estimated Report Release Date: May 2020 The Postal Service uses the Time and Attendance Collection System (TACS) to capture the number of workhours employees spend working various post office operations. Employees record the time and operations they work by swiping electronic timecards on an electronic…

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USPS OIG: Kickbacks and Conspiracy

Most people know the start to the TV show Law & Order: In the criminal justice system, the people are represented by two separate yet equally important groups… If we were teeing up the OIG for an introduction in that vein, it might go like this: The OIG mission is to ensure efficiency, accountability, and…

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USPS OIG Wants Our Input on First-Line Supervisors

Do First-Line Supervisors Have Adequate Resources to Perform Their Duties? Project Title: First‐Line Supervisor Resources Start Date: Wednesday, May 8, 2019 Estimated Report Release Date: January 2020 Postal Service first-line supervisors oversee the day-to-day execution of operations that drive services and delivery of mail to the public. As such, they significantly contribute to ensuring customers…

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What Are Your Experiences with the High Throughput Package Sorter?

Project Title: Performance of the High Throughput Package Sorter at the Queens, NY, P&DC Start Date: Monday, October 29, 2018 Estimated Report Release Date: April 2019 The rapid growth of ecommerce has created many opportunities for the Postal Service. This holiday season, online spending is expected to grow between 17 and 22 percent; driving package…

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