USPS OIG: Will Plan to Transfer Mail Processing Operations Between Facilities Affect You?

Project Title: Transfer of Mail Processing Operations from Selected Facilities Start Date: Monday, September 20, 2021 Estimated Report Release Date: March 2022 In April 2021, the Postal Service announced it would transfer mail processing operations out of 18 facilities to make space needed for package processing. Specifically, the Postal Service stated that due to the…

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USPS OIG Report: Delayed Mail at Santa Ana P&DC

Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand. The Postal Service launched the Mail Condition Visualization (MCV) system in January 2019. The application’s intent is to provide…

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USPS OIG Report: Mail Processing Overtime

Objective The objective of our audit was to assess the Postal Service’s management of mail processing overtime during fiscal year (FY) 2018. The Postal Service had a goal to reduce mail processing staffing costs by about $130.5 million in FY 2018. While the Postal Service uses overtime to provide flexibility and meet its operational requirements,…

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USPS OIG: Management Alert – Mail Processing Operations at Southern Maine P&DC

“This management alert presents the results of our self-initiated review of mail processing operations at the Southern Maine Processing and Distribution Center (P&DC) (Project Number 15XG015NO000). Our objective was to assess mail processing operational changes at the Southern Maine P&DC in response to the January 5, 2015, service standard revisions. We concluded the Southern Maine…

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