USPS OIG Report: Plant Load Agreements – NJ District

Objective Our objective was to assess the effectiveness of plant load agreements in the New Jersey District. We selected this district based on volume and revenue declines from fiscal year (FY) 2019 to FY 2020 of 32 percent (500 million mailpieces) and 31 percent ($109.8 million in revenue), respectively. This district ranked sixth in the…

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USPS OIG Report: Embargoes and Redirections at Processing Facilities

Objective Our objective was to evaluate the operational impacts experienced by the Postal Service before and after the embargoes and redirections at mail processing facilities during the fiscal year (FY) 2021 peak mailing season. Each year, increased mail volume during peak mailing season — November through January — significantly strains the Postal Service’s processing and…

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USPS OIG Report: The Postal Service’s Secure Destruction Program

Objective Our objective was to assess the effectiveness of the Postal Service’s Secure Destruction program. The Secure Destruction program is one of the Postal Service’s key environmental sustainability initiatives. The Postal Service developed the program with commercial mailers (mailers) in 2014 to facilitate more efficient, secure, and environmentally responsible handling of undeliverable as addressed (UAA)…

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PMG DeJoy criticizes mailing industry, USPS in scathing letter

By Bill McAllister – April 28, 2021 In a sharply critical critique of the mailing industry, Postmaster General Louis DeJoy has said the United States Postal Service is “incapable of providing the American people with consistent, predictable service.” That statement came from the embattled postal chief as he sought to rebut arguments from commercial mailers…

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USPS OIG: Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments

Introduction Due to the COVID-19 pandemic and the November 2020 general election, the Postal Service’s Cleveland Processing and Distribution Center (P&DC) experienced earlier than normal Peak Season mail, including package volume. This management alert responds to media and mailer concerns indicating that drivers experienced excessive wait times for drop shipments at the Cleveland P&DC. Our…

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