Is Critical Knowledge Lost When Employees Leave the Postal Service?

Project Title: Postal Service Knowledge Continuity Start Date: Monday, October 4, 2021 Estimated Report Release Date: April 2022 During fall 2020, the Postal Service initiated a series of phased organizational changes to improve its ability to implement strategies and drive success. As a result of these changes, a reduction-in-force occurred in affected areas for several…

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