USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards?

Project Title: Missent Mail in the U.S. Postal Service Start Date: Tuesday, July 14, 2020 Estimated Report Release Date: February 2021 Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San…

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USPS OIG Audit Report: Highway Contract Routes – Extra Trips in the Greater Indiana District

Background The U.S. Postal Service uses highway contract routes (HCR) to transport mail between its facilities and other designated points. An extra trip is one made in addition to those outlined in the contract and that results in more costs. Extra trips can be the result of late mail processing or early mail collection runs….

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USPS OIG: Highway Contract Routes — Extra Trips — Greensboro District

Audit Report – NO-AR-14-012 – 09/23/2014 Background The U.S. Postal Service uses highway contract routes (HCR) to transport mail between its facilities. An extra trip is an infrequent trip made in addition those that are outlined in the contract. The Postal Service must complete a Postal Service Form 5397 to authorize an extra trip and…

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