USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards?
Project Title: Missent Mail in the U.S. Postal Service Start Date: Tuesday, July 14, 2020 Estimated Report Release Date: February 2021 Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San…