USPS OIG: Management Alert – Nationwide Delivery Scanning Issues

During fiscal year 2019, we reviewed package scanning procedures at 25 Postal Service delivery units to determine if employees were properly scanning packages. During our audits, we found that Postal Service employees were not always following package scanning procedures at 21 of the 25 units. Customers rely on accurate scan data to track their packages…

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USPS OIG: Management Alert – Issues in Outbound International Mail Market 

Background This management alert presents Issues Identified in the Outbound International Mail Market. These issues came to our attention during our ongoing audit of Costing Best Practices. The objective of this management alert was to provide Postal Service officials immediate notification of the issues identified during our ongoing audit. The issue requires immediate attention and…

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USPS OIG Management Alert – Inbound International Mail Operations

This management alert presents the results of our review of Inbound International Mail Operations – [Redacted] and nearby offsite facilities. We are issuing this alert to facilitate immediate corrective actions regarding the U.S. Postal Service’s ability to fulfill the U.S. Customs and Border Protection’s advanced electronic data-based holds for inbound international mail. These issues present…

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USPS OIG: Management Alert – Access Issues Identified in the Mail Processing Environment

September 5, 2018 This management alert presents Access Issues Identified in the Mail Processing Environment. These issues came to our attention during our ongoing Review of Information Technology Network Performance audit. The issues require immediate attention and remediation. Read full report Source: USPS Office of Inspector General

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USPS OIG Management Alert – Security of Mail Transported on Trailers

This management alert presents concerns regarding mail on a contractor’s trailer that was missing for 25 days. We identified these concerns during our review of U.S. Postal Inspection Service Vulnerability Risk Assessment Tool Assessments. Summary Mail processed at the Pittsburgh NDC (originating facility) and transported on a contractor’s trailer was missing for 25 days while…

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USPS OIG Management Alert: Kansas City, MO, Stamp Fulfillment Services

This alert responds to concerns brought to our attention regarding the Kansas City, MO, Stamp Fulfillment Services’ (SFS) handling and storage of the U.S. Postal Service’s off-sale inventory. Our objective was to evaluate internal controls over off-sale retail merchandise and accountable paper stored at the Kansas City SFS. Summary The Postal Service needs to improve…

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USPS OIG Management Alert: Incorrect Package Delivery Scans – James A. Farley Post Office

This management alert presents our concerns with delivery issues found at the U.S. Postal Service’s James A. Farley Post Office. Specifically, we found incorrect delivery status information for packages. This issue came to our attention during our review of Delivery Operations at the James A. Farley Post Office in response to a request from Senator…

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USPS OIG Management Alert – Timeliness of Mail Processing – North Houston, TX, P&DC

This management alert presents the results of our self-initiated review of the Timeliness of Mail Processing at the North Houston, TX, Processing and Distribution Center (P&DC). Our objective was to determine if the North Houston P&DC was processing mail on time. The U.S. Postal Service considers mail delayed when it is not processed in time…

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