USPS OIG Report: Distribution of Repair and Maintenance Resources

Background The U.S. Postal Service operates over 29,000 retail facilities, which provide postage, products, and services to patrons in all areas and communities in the United States. To ensure these facilities are safe for both customers and employees, the Postal Service provides preventive maintenance and repair resources for their upkeep. This includes employee workhours to…

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Is USPS Maintaining HVAC Equipment to Ensure Comfortable Working Conditions?

Project Title: Postal Service HVAC Preventive Maintenance Program Start Date: Wednesday, September 12, 2018 Estimated Report Release Date: March 2019 The goal of preventive maintenance is to improve and prolong building and equipment life, avoid unplanned maintenance, and lower overall maintenance costs. An effective and efficient preventive maintenance program must be in place to ensure…

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How Can Undistributed Labor Time and Cost be Better Managed in VMFs?

Project Title: Management of Vehicle Maintenance Facility Undistributed Labor – Capital Metro and Great Lakes Areas Start Date: Tuesday, February 20, 2018 Estimated Report Release Date: June 2018 Vehicle Maintenance Facility (VMF) workload management procedures were developed to maintain vehicles in a mechanically reliable, safe, and clean condition and to ensure vehicles are available for…

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USPS OIG Blog: Keep it Clean… and Safe

We hear a lot about the U.S. Postal Service’s brand. And rightfully so. The brand is among its most precious assets. The post office lobby is certainly a lens through which the customer views the brand. A post office lobby is the principal business office of the Postal Service and often the only close-up look…

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Iowa postal facility exposes workers to mold, electrical hazards from unrepaired water leak

OSHA News Release – October 6, 2016 Employer name: U.S. Postal Service, 116 Oak St., Moorhead, Iowa Citations issued: March 24, 2016 Investigation findings: The U.S. Department of Labor’s Occupational Safety and Health Administration’s Des Moines Area Office cited the postal facility for one repeated and four serious safety violations. The citations follow an October…

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USPS OIG Blog: Neatness Counts – The Premier Office Program

September 14, 2015 Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such…

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Postal frustration lingers for residents of KS town without office

EDWARDSVILLE, Kan. — The best way to describe postal service in Edwardsville, Kansas, is a “total mess,” says Ceila Mohler. She lives at the Edwardsville Village Mobile Home Park. The city’s post office has been out of commission since March 11 when a car rammed into the back of it. FOX 4 Problem Solvers first…

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