USPS OIG Report: Distribution of Repair and Maintenance Resources

Background The U.S. Postal Service operates over 29,000 retail facilities, which provide postage, products, and services to patrons in all areas and communities in the United States. To ensure these facilities are safe for both customers and employees, the Postal Service provides preventive maintenance and repair resources for their upkeep. This includes employee workhours to…

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USPS OIG Report: Postal Service’s HVAC Preventive Maintenance Process

Objective As of February 2018, the Postal Service had 286 mail processing facilities nationwide, including 236 postal-owned and 50 leased facilities. Postal Service policy requires that an effective and efficient preventive maintenance (PM) program be in place to ensure optimum performance, minimum downtime, and appropriate service life of building equipment. Mail processing facilities’ management is…

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OIG Report: USPS Roofing Preventive Maintenance Program

Objective Our objective was to evaluate the effectiveness of the U.S. Postal Service’s roofing preventive maintenance program. The Postal Service has established a preventive maintenance program to oversee the process of extending roof life, protecting roof warranties, and reducing emergency repair replacement costs. Prior to August 2011, the Postal Service’s Maintenance Operations group was responsible…

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Is USPS Performing Preventive Maintenance on Roofs of all Their Owned Facilities?

Project Title: Postal Service Roofing Preventive Maintenance Program Start Date: Tuesday, November 28, 2017 Estimated Report Release Date: May 2018 The Postal Service is responsible for approximately 195 million square feet of roofing across 8,300 owned facilities. That’s $3 billion worth of roofing. The Postal Service launched the Roof Asset Management Program to reduce the…

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OIG Report: Timeliness of Mail Processing at the Santa Clarita P&DC

Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet its established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand. We used our risk model to identify processing facilities with high volumes of delayed mail. From April to September…

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