USPS OIG: What safety issues have you witnessed or experienced?

It might not surprise you that dog bites are among the top accidents involving postal workers. After all, dog bites get a lot of media attention and even have a week dedicated to their prevention. But that’s just one type of accident. Others include accidents involving motor vehicles, falls, and repetitive motion injuries. These risks…

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USPS OIG Report: Accident Safety Policies and Procedures – Great Lakes Area

Objective Our objective was to determine whether the Postal Service adhered to safety policies and procedures related to accidents in the Great Lakes Area. The Postal Service’s accident frequency rate measures the estimated annual accident frequency per 100 employees. During fiscal years (FY) 2016 and 2017, the Great Lakes Area had the highest average accident…

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USPS OIG Report: Management of VMF Undistributed Labor – Capital Metro and Great Lakes

Objective Our objective was to assess the controls over the management of mechanic undistributed labor in the Capital Metro and Great Lakes Areas. The Postal Service defines undistributed labor as mechanic and garagemen work order hours that are less than the actual paid hours. The target variance between these metrics is +/- 3 percent of…

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USPS OIG Report: Delayed Mail Reporting in the Great Lakes Area

Objective The objective of our audit was to determine the accuracy of delayed mail reporting at three selected facilities in the Great Lakes Area. The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Mail processing facilities are required to complete daily mail…

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How Can Undistributed Labor Time and Cost be Better Managed in VMFs?

Project Title: Management of Vehicle Maintenance Facility Undistributed Labor – Capital Metro and Great Lakes Areas Start Date: Tuesday, February 20, 2018 Estimated Report Release Date: June 2018 Vehicle Maintenance Facility (VMF) workload management procedures were developed to maintain vehicles in a mechanically reliable, safe, and clean condition and to ensure vehicles are available for…

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OIG: How Accurate is Delayed Mail Reporting in the Great Lakes Area?

Project Title: Delayed Mail Reporting in the Great Lakes Area Start Date: Wednesday, February 28, 2018 Estimated Report Release Date: July 2018 The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Postal Service personnel count mail daily, self-report delayed mail, and enter…

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OIG: Voyager Fleet Card Management – Great Lakes Area

Objective Our objective was to assess the effectiveness of internal controls over Voyager fleet cards used in delivery operations in the Great Lakes Area. U.S. Bank manages the Voyager Fleet Systems credit card program for the U.S. Postal Service, and actively monitors transactions to identify potentially fraudulent use of credit cards. Every Postal Service-owned vehicle…

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USPS OIG: How Inviting is Your Post Office?

Great Lakes Area Start Date: Tuesday, February 16, 2016 Estimated Report Release Date: July 2016 Have you ever arrived at a Post Office and wondered why they haven’t repaired that cracked sidewalk, or entered the facility and noticed something else in disrepair? Well you’re not alone. Recently, Postal Service management temporarily closed an Indiana Post…

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