USPS OIG Blog: Keep it Clean… and Safe

Posted on April 11, 2017April 11, 2017 by 21cpw

We hear a lot about the U.S. Postal Service’s brand. And rightfully so. The brand is among its most precious assets. The post office lobby is certainly a lens through which the customer views the brand. A post office lobby is the principal business office of the Postal Service and often the only close-up look…

USPS OIG Blog: Image Is Everything

Posted on August 31, 2016August 31, 2016 by 21cpw

There’s no denying it: Looks matter. Appearance creates a first impression that is hard to erase. And when you’re talking about postal retail facilities, how they look is essential to the U.S. Postal Service’s business. Unfortunately, too many retail facilities have fallen into disrepair. The Postal Service leases and owns more than 30,000 retail facilities…