Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day or when it is processed but not on the dock in time for scheduled transportation to delivery units. Delayed mail can adversely affect Postal Service customers and harm the organizationâs brand. The…
Background The Postal Service’s Tucson P&DC is in the Arizona District of the Western Area. During fiscal year (FY) 2019, it manually processed 12.2 million letters, 2.6 million flats, and 6.5 million parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It is much…
Background The Birmingham P&DC is in the Alabama District of the Southern Area. During fiscal year (FY) 2019, it manually processed 50.8 million letters, 5 million flats, and 855,000 parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It is much more cost effective…
Background This report presents the results of our self-initiated audit of manual parcel processing operations at the Brooklyn Processing and Distribution Center (P&DC) in Brooklyn, NY. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at the Brooklyn P&DC. The Brooklyn P&DC is in the Triboro District of…
Background The Harrisburg Processing & Distribution Center is in the Central PA District of the Eastern Area. During fiscal year (FY) 2019, it manually processed 86.9 million letters, 11.4 million flats, and 1.6 million parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It…
Objective The Management Operating Data System (MODS) is a web-enabled application that provides a systematic approach to gathering, storing, and reporting data on workload, workhours, and machine utilization by operation number and facility type. The Postal Service uses MODS data to plan workload, project workhours and mail volume, track mail processing activities, evaluate the efficiency…
Project Title: Management Operating Data System (MODS) Errors and Adjustments Start Date: Monday, August 6, 2018 Estimated Report Release Date: January 2019 The Management Operating Data System (MODS) provides data on workload, work hours, and machine-use. In addition to supporting operational planning, MODS data are used extensively in Postal Service costing and pricing activities. Supervisors…
Background The Postal Accountability and Enhancement Act of 2006 requires the U.S. Postal Service to file an Annual Compliance Report (ACR) with the Postal Regulatory Commission within 90 days of the end of each fiscal year. The report analyzes cost, revenue, rates, and quality of service for all products. Further, it reports whether revenue for…
