OIG Report: City Carriers Returning After 6 P.M. – Los Angeles District

Background Strong customer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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USPS: Arizona District strengthens training for CCAs

August 4, 2015 Arizona District has strengthened training for city carrier assistants (CCAs), employees who fill in for regular carriers on their routes and perform other mail delivery and collection tasks. The program offers newly hired CCAs hands-on experience before they’re assigned to a unit to deliver mail. “[The curriculum] has greatly improved the retention…

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