USPS OIG: Fall 2022 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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USPS OIG: Spring 2022 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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USPS taking steps toward greater efficiency

Under the leadership of Postmaster General Louis DeJoy, the Postal Service is developing a business plan to ensure that the organization will be financially stable and able to continue to provide reliable, affordable, safe and secure delivery of mail and packages to all customers. This plan, which will be presented to the USPS Board of…

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USPS OIG Strategic Plan ― Fiscal Years 2017 – 2021

Message from the Acting Inspector General: For 20 years, the U. S. Postal Service Office of Inspector General (OIG) has worked to fulfill its mission of ensuring efficiency, accountability, and integrity in the Postal Service. Given the reach and scope of the Postal Service, our mission is sizable and significant. The Postal Service is the…

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USPS OIG Report: New York Morgan P&DC Efficiency

Background The U.S. Postal Service has more than 250 mail processing facilities nationwide. These facilities sort and distribute mail for dispatch and eventual delivery. Post offices, stations, and branches in designated ZIP Code service areas send originating mail to mail processing centers for processing and dispatch and receive mail from the centers for delivery to…

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USPS: Arizona District strengthens training for CCAs

August 4, 2015 Arizona District has strengthened training for city carrier assistants (CCAs), employees who fill in for regular carriers on their routes and perform other mail delivery and collection tasks. The program offers newly hired CCAs hands-on experience before they’re assigned to a unit to deliver mail. “[The curriculum] has greatly improved the retention…

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Editorial: The problem with efficiency

The household budget looks bleak. There’s bills to pay and, based on what you currently bring in, not enough money to cover it all. The automatic response is to look for things to cut, like trips out to eat or that planned trip to a baseball game. But if there was a way to change…

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