USPS OIG Report: In-Office Cost System Sampling Processes

Objective The In-Office Cost System (IOCS) is the primary probability sampling system the U.S. Postal Service uses to attribute the labor costs of clerks, mail handlers, city carriers, and supervisors related to handling the mail. Data collected from IOCS enables the Postal Service to allocate labor costs to each mail category. The accuracy of product…

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USPS OIG: Small Package Sorting System Performance

Objective Our objective was to evaluate the throughput and productivity performance of the U.S. Postal Service’s 33 deployed Small Package Sorting System (SPSS) machines. Since 2015, the Postal Service has deployed 33 SPSS machines costing over $141 million. The SPSS machine was designed to provide automated package sorting capability, alleviate existing processing capacity shortfalls, and…

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USPS OIG: Are city carrier work hours accurately allocated?

Project Title: Delivery Charge Codes Start Date: Monday, June 26, 2017 Estimated Report Release Date: December 2017 We are conducting an audit to assess the accuracy and reliability of city carrier labor cost attribution. City carriers perform both office and street activities. City carrier street costs are developed separately in two distinct groups: letter routes…

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USPS wants to go high-tech without losing jobs

By Zach Noble – August 26, 2015 Think your mail carrier can evolve? The U.S. Postal Service does. Kelley Sullivan, an IT program manager at the agency, fully expects that tomorrow’s USPS will have new technology but not, she hopes, fewer employees. “The work that they’re doing will change,” she said at an Aug. 25…

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Editorial: Time to privatize mail service

(July 28, 2014) Congress is once again engaged in a fight over whether the U.S. Postal Service should deliver mail on Saturdays. But all the wrangling just goes to show that this should be a business decision, not a political decision. The Postal Service has been struggling for years with high labor costs and declining…

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