USPS reports financial results for fiscal year 2021

The Postal Service has reported its financial results for fiscal year 2021 (Oct. 1, 2020-Sept. 30, 2021). Here are some highlights: • Revenue. Operating revenue was $77 billion, an increase of 5.3 percent from the previous fiscal year. Shipping and packages revenue increased 12.2 percent, while Marketing Mail revenue increased 4.9 percent. First-Class Mail revenue…

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USPS Begins FY First Quarter with Improved First-Class Mail Service Under New Service Standards

New service standards for First-Class Mail and Periodicals went into effect October 1 to improve service reliability as part of the agency’s 10-year Delivering for America plan Holiday peak season preparations continue across the USPS network with the installation of high-speed package processing equipment; 80 of 112 planned machines installed to date WASHINGTON, DC —…

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Oversight Subcommittee to Hold Hearing on Declining Delivery Standards at USPS

Washington D.C. (October 12, 2021)—On Friday, October 15, 2021 at 11 a.m. CT / 12 p.m. ET, Rep. Gerald E. Connolly, Chairman of the Subcommittee on Government Operations, will hold a field hearing in Chicago, Illinois to examine dramatic reductions in the U.S. Postal Service’s delivery performance in the city and nationally. Since Postmaster General…

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APWU Statement on USPS Service Standard Changes

September 30, 2021 The United States Postal Service is implementing changes starting Friday October 1 that will slow down mail delivery for tens of millions of people and affect billions of pieces of mail. That date marks the first day of the new service standards for First Class Mail and Periodicals which USPS management is…

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PMG touts recent service improvements in video message

September 22, 2021 In his latest video message, Postmaster General Louis DeJoy thanks USPS employees for the organization’s recent service performance improvements. In August, the Postal Service delivered 94.1 percent of Marketing Mail on time when compared with the organization’s service standard — the highest level of service performance ever recorded for that mail category….

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USPS OIG: Does First-Class Mail Get First Class Service?

September 20, 2021 Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17 postal districts? We opened…

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USPS to implement new service standards Oct. 1

September 17, 2021 The Postal Service will implement new service standards for First-Class Mail and Periodicals on Oct. 1. The new standards will increase delivery reliability, consistency and efficiency for customers across the USPS network. Most First-Class Mail (61 percent) and Periodicals (93 percent) will be unaffected by the changes. Standards for single-piece First-Class Mail…

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USPS OIG Report: Service Performance – First‑Class Single Piece Letter Mail

Objective Our objective was to evaluate service performance for First‑Class Single Piece (FCSP) letter mail nationally and in 17 selected districts. This report responds to a congressional request regarding concerns of low service performance in these districts in the last month leading up to the November 2020 general election. The OIG addressed issues on election…

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