Postal Bulletin: USPS Ready to Deliver for America During the Holidays

The United States Postal Service (USPS) and its dedicated employees across the nation are ready to deliver another successful holiday season of outstanding service. “Our 2022 peak season was a tremendous success,” said Postmaster General Louis DeJoy. “We are ready to deliver for the holidays in a superior and routine manner. We have been planning…

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Postal Service Begins FY24 First Quarter with Consistent Delivery Performance

October 13, 2023 WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the first week of the first quarter for fiscal year 2024. The average time for the Postal Service to deliver a mailpiece or package across the nation was 2.5 days. FY24 first quarter service performance scores covering Sept….

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USPS OIG Report: Single Induction Package Sorter (SIPS) Machine Deployment and Performance

Background During the COVID-19 pandemic, the Postal Service had workforce shortages while package volumes were surging, causing service performance for packages to suffer. In response to this critical situation, and to achieve its goal of expanding its share of the package delivery market, the Postal Service purchased and deployed new package sorting machines, including the…

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USPS OIG Report: Service Performance During the Fiscal Year 2023 Peak Mailing Season

Background Each year, the U.S. Postal Service network stresses to accommodate the peak mailing season — Thanksgiving through New Year’s Day. Increased mail volume and operational changes during peak season significantly challenge the Postal Service’s processing and distribution network. In preparation for the fiscal year (FY) 2023 peak mailing season, Postal Service management executed a…

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U.S. Senator Gary Peters (D-MI): Statement on New Postal Service Performance Website

May 19, 2023 DETROIT, MI – U.S. Senator Gary Peters (D-MI), Chairman of the Homeland Security and Governmental Affairs Committee, released the following statement after the United States Postal Service launched a new website for the public that shows mail delivery performance in every community across the nation. The performance dashboard website was required by…

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USPS Ground Advantage Reduces Prices, Simplifies Shipping Solutions and Improves Service Reliability

May 10, 2023 WASHINGTON — The U.S. Postal Service today established proposed published pricing for its new product offering, USPS Ground Advantage. Pending favorable review and comments from the Postal Regulatory Commission (PRC), USPS Ground Advantage would launch on July 9. At launch, USPS Ground Advantage would provide a simple, reliable and more affordable way…

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USPS Maintains High Service Performance During Busiest Week of the Year

Dec. 23, 2022 WASHINGTON — The United States Postal Service reported new delivery performance metrics for the 11th week of the first quarter for fiscal year 2023. The average time to deliver a mailpiece or package across the postal network was 2.5 days for the eighth consecutive week even as mailing and shipping traffic increased….

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USPS OIG Report: Service Performance During FY 2022 Peak Mailing Season

What We Did Our objective was to evaluate the Postal Service’s performance during the FY 2022 peak mailing season and implementation of its peak season preparedness plan. For this audit, we obtained supporting documentation, evaluated processing service performance, and interviewed Postal Service managers. What We Found We found that the Postal Service successfully implemented initiatives…

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