USPS OIG Report: Service Performance During FY 2022 Peak Mailing Season

What We Did Our objective was to evaluate the Postal Service’s performance during the FY 2022 peak mailing season and implementation of its peak season preparedness plan. For this audit, we obtained supporting documentation, evaluated processing service performance, and interviewed Postal Service managers. What We Found We found that the Postal Service successfully implemented initiatives…

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USPS OIG Report: Changes in the Usage of the Modes of Transportation

Background To meet its customers’ demands and needs, the U.S. Postal Service addressed its financial and operational challenges by developing its Ten-Year Plan — Delivering for America: Our Vision and Ten-Year Plan to Achieve Financial Sustainability and Service Excellence (the Plan). The Plan establishes strategies for achieving financial sustainability and service excellence and outlines the…

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USPS OIG Report: Efficiency of Operations at Indianapolis P&DC

Background This report presents the results of our self-initiated audit of the Efficiency of Operations at the Indianapolis Processing and Distribution Center (P&DC) in Indianapolis, IN (Project Number 22-080). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We judgmentally selected the Indianapolis P&DC based…

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USPS: Strong Performance Continues Across All Mail Categories

95 Percent Marketing Mail Delivered On Time For Fifth Consecutive Week 93 Percent First-Class Mail Delivered On Time For Fourth Consecutive Week 2.4: Average Days to Deliver a Mailpiece Across USPS Network WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics showing strong performance across all mail categories through the first…

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USPS: First-quarter financial results reported

February 8, 2022 The Postal Service has reported its financial results for the first quarter of fiscal year 2022 (Oct. 1-Dec. 31, 2021). Here are some highlights: • Revenue. Operating revenue was approximately $21.3 billion, a decrease of 0.9 percent compared with the same quarter last fiscal year. Shipping and packages revenue decreased 7.9 percent,…

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Service Performance Holds as Postal Network Continues To Operate Smoothly

December 16, 2021 USPS has accepted 6.5 billion mail pieces and packages for delivery since Nov. 25 Average days to deliver a mailpiece across the network: 2.7 days WASHINGTON, DC — The United States Postal Service reported new service delivery performance metrics showing service performance holding for First-Class Mail, Marketing Mail and Periodicals through the…

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USPS reports financial results for fiscal year 2021

The Postal Service has reported its financial results for fiscal year 2021 (Oct. 1, 2020-Sept. 30, 2021). Here are some highlights: • Revenue. Operating revenue was $77 billion, an increase of 5.3 percent from the previous fiscal year. Shipping and packages revenue increased 12.2 percent, while Marketing Mail revenue increased 4.9 percent. First-Class Mail revenue…

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USPS Begins FY First Quarter with Improved First-Class Mail Service Under New Service Standards

New service standards for First-Class Mail and Periodicals went into effect October 1 to improve service reliability as part of the agency’s 10-year Delivering for America plan Holiday peak season preparations continue across the USPS network with the installation of high-speed package processing equipment; 80 of 112 planned machines installed to date WASHINGTON, DC —…

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