We performed a self-initiated audit at the Curseen-Morris Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of February 5, 2023. The delivery units included the Brookland Station, Lammond Riggs Station, and Ward Place Annex located in Washington, DC.
We issued individual reports for the three delivery units and the P&DC we visited. We will issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
We identified deficiencies in all five areas we reviewed affecting mail delivery, customer service, and property conditions at the three delivery units we visited.
We identified deficiencies in all five areas we reviewed that affected the efficiency of operations at the Curseen-Morris P&DC. We also identified issues related to safety and security:
Processing and Delivery Unit Reports
Report Title Date Report Type Category Brookland Station in Washington, D.C.: Delivery Operations Audit Reports Service Performance, Facilities, Delivery / Mail Processing Efficiency of Operations at the Curseen-Morris Processing and Distribution Center, Washington, D.C. Audit Reports Service Performance, Facilities, Delivery / Mail Processing Lammond Riggs Station in Washington D.C.: Delivery Operations Audit Reports Service Performance, Facilities, Delivery / Mail Processing Ward Place Carrier Annex in Washington DC: Delivery Operations Audit Reports Service Performance, Facilities, Delivery / Mail Processing
Source: USPS OIG