USPS OIG Report: Mail Delivery, Customer Service, and Property Conditions Review – Atlanta, GA

Background This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the Atlanta, GA, region. The three delivery units we audited were the McDonough Main Post Office (MPO), Old National Station, and Stockbridge MPO. We judgmentally selected these delivery…

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USPS OIG Report: Mail Delivery, Customer Service, and Property Conditions – Portland, OR

Background This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Piedmont Station in Portland, OR (Project Number 22-030). The Piedmont Station is in the Idaho-Montana-Oregon District of the WestPac Area and services ZIP Code 97211, which services about 31,531 people and is considered to…

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USPS OIG: Property Condition Reviews – Annapolis, Columbia, and Legion Avenue Post Offices

Background This report presents the results of our self-initiated audit of property conditions at the Annapolis (leased), Columbia (owned), and Legion Avenue (leased) post offices in the Baltimore District. This audit was designed to provide Postal Service management with timely information on potential risks related to property conditions. The Postal Service is required to maintain…

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