USPS OIG Report: Network Changes – Local Transportation Optimization
Our objective was to determine the impacts to service performance, customer service, mail security, and expected cost savings from implementation of the LTO initiative.
Our objective was to determine the impacts to service performance, customer service, mail security, and expected cost savings from implementation of the LTO initiative.
Background The Postal Service deployed a major change to operations within the Richmond, VA, area on October 28, 2023, when it implemented its Local Transportation Optimization initiative. The initiative is designed to reduce the overall number of transportation trips to and from select Post Offices and increase the amount of mail transported on each trip….