USPS OIG Report: Network Changes – Local Transportation Optimization in the New Orleans Region
Our objective was to determine the impacts associated with the Postal Service’s LTO initiative in the New Orleans region.
Our objective was to determine the impacts associated with the Postal Service’s LTO initiative in the New Orleans region.
Background Priority Mail Express (PME), formerly Express Mail, was introduced in the 1970s as the U.S. Postal Service’s fastest product, and as the best option for customers to send time-sensitive documents and packages by offering a next-day to two-day service guarantee. Recent transformations to postal operations under the Delivering for America plan are changing the … Read more
In October 2023, the U.S. Postal Service deployed a major change to operations when it began piloting its Local Transportation Optimization (LTO) initiative.
Our objective was to determine the impacts to service performance, customer service, mail security, and expected cost savings from implementation of the LTO initiative.
Background The Postal Service deployed a major change to operations within the Richmond, VA, area on October 28, 2023, when it implemented its Local Transportation Optimization initiative. The initiative is designed to reduce the overall number of transportation trips to and from select Post Offices and increase the amount of mail transported on each trip. … Read more