USPS: Honolulu District introduces mobile retail unit

Honolulu District introduced a mobile retail unit — a food truck-sized vehicle decked out in USPS colors — at a recent arts fair in Hilo, a town on Hawaii’s Big Island. The unit provided both fairgoers and vendors with a one-stop shipping resource. “Instead of making a separate trip to the Hilo Post Office or…

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USPS OIG Report: No Sale Transactions – Brooklyn, NY, New Lots Station

Background This report presents the results of our self-initiated audit of No Sales Transactions – Brooklyn, NY, New Lots Station. The Brooklyn New Lots Station is in the Triboro District of the Northeast Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service…

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USPS: RSS terminals to get new features

USPS is introducing two retail technology features to better serve customers. The first feature, available now, allows retail associates to review package tracking and the status of customer refunds through Retail Systems Software (RSS). The second feature will allow customers to receive electronic receipts. This feature is slated to debut on full-service RSS terminals in…

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USPS to eliminate four Extra Services forms

The Postal Service will eliminate four Extra Services forms at all Retail Systems Software (RSS) sites, including contract postal units that use RSS, beginning Oct. 15. After two successful tests, these color-coded forms are no longer required: PS Form 3804 Return Receipt for Merchandise PS Form 3813 Insured Mail Receipt (domestic only, $500 and under)…

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USPS is testing elimination of four Extra Services forms

The Postal Service has eliminated four Extra Services forms at some Retail Systems Software (RSS) sites. In a test underway at RSS sites in Capital and Northern Virginia districts, these color-coded forms are no longer required: PS Form 3804 Return Receipt for Merchandise PS Form 3813 Insured Mail Receipt (domestic only, $500 and under) PS…

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USPS OIG Report: Internal Controls Over Retail Sales Transactions – Norman, OK, Main Office

Background The U.S. Postal Service Office of Inspector General uses tripwires to identify financial anomalies. Tripwires are analytic tools that look at specific behaviors and patterns that are strong indicators of improper activity. From August 1, 2016, to August 31, 2016, our tripwire showed the Norman, OK, Main Office reported fewer stamp sales than other…

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RSS Tip for all Level 18 Postmasters to track 1260 End of Day?

From: Lamont Brooks Sent: Wednesday, May 18, 2016 3:00 PM To: Clerk Division NBA Cc: Clerk Department; Regional Coordinators; Tony D. McKinnon, Sr; denabriscoe21@gmail.com Subject: URGENT REQUEST: RSS Tip for all Level 18 Postmasters to track 1260 End of Day We filed a national level grievance on the USPS unilaterally changing the End of Day…

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USPS OIG Report: Retail Systems Software-Business Process Controls

Background The U.S. Postal Service is currently replacing its existing retail point of service software with Retail Systems Software (RSS). As of May 2015, the Postal Service has deployed RSS to about 3,400 of the 17,781 retail units. The Postal Service plans a complete nationwide deployment by May 2016. RSS provides point of sale business…

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