Background This report presents the results of our self-initiated audit of mail delivery and customer service operations at the Allen Post Office in Allen, TX. The Allen Post Office is in the Dallas District of the Southern Area. The delivery unit has a total of 68 routes (12 city, 53 rural, and three Contract Delivery…
USPS will test a service that allows customers to ship returns to merchants when they no longer have the original packaging for the item. The Package Less Returns service will be tested at 53 sites in Southern Area’s Dallas District that are equipped with Retail Systems Software (RSS) workstations. The returned merchandise will be shipped…
Background This report presents the results of our self-initiated audit of No Sale Transactions – Dallas, TX, Mockingbird Finance Station. The Mockingbird Finance Station is in the Dallas District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations….
Mexican postal officials visited Dallas recently to learn how USPS technology has improved mail processing and delivery in the United States. The delegation came from Correos de México, which serves about 96 percent of the country’s population. Dallas District Manager Timothy Costello took the officials to the Carrollton, TX, Post Office, where they saw how…
Let me share a piece of advice designed to protect you from losing money — or worse, having your identity stolen. I waited until I received the results of my latest Freedom of Information Act request from the U.S. Postal Inspection Service to make sure it remains a problem. My advice: Stop dropping your outgoing…
The Postal Service is always on the move, and so are other posts around the world. The United Kingdom Post Office recently deployed a fleet of 40 new “mobile post offices” to serve rural customers in 250 locations. The vans will provide letter and parcel postage, bill payment and personal banking services, including cash withdrawals….
