USPS: How to update your mailing address

The Postal Service requires all employees to provide a current mailing address. If you need to update your information, five methods are available: • LiteBlue. Use any computer to go to liteblue.usps.gov and enter your employee identification number and password. Select the “Change of Address” option in the rotating carousel in the center of the…

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USPS OIG Report: Change of Address Identity Verification Internal Controls

Objective Our objective was to evaluate the U.S. Postal Service’s identity verification internal controls for its Change of Address (COA) service. The Postal Service offers COA service whereby residential and business customers can apply to have their mail forwarded to a new address. This service helps customers manage potential adjustments to their mail delivery. The…

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USPS OIG Audit: Undeliverable As Addressed Mail

How does undeliverable as addressed mail impact you as a sender or receiver? Each year, about 6.8 billion mailpieces cannot be delivered as addressed for reasons such as people and businesses moving, illegible addresses, or deceased addressees. It is estimated that more than 40 million Americans change their addresses annually. However, not all moves are…

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Postal Service says it’s cheaper, faster to use its website to change address

College students changing their addresses should use the U.S. Postal Service website instead of private websites, if you want to have the change take effect in a timely manner. USPS in Madison sent out a news release on Thursday, saying they’ve received plenty of calls from people who have used online companies to change their…

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USPS: Call Center COA functionality will be retired May 31

Effective May 31, the Postal Service will no longer accept change of address orders from customers who call 1-800-ASK-USPS. The Call Center change of address functionality will be retired. Customers may continue to submit their change of address orders by visiting usps.com and accessing the “Change of Address” link found in the Manage Your Mail…

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Local change-of-address firm to pay $3M in refunds

Ohio Attorney General Mike DeWine announced a settlement Monday with Change-My-Address.com, Change-of-Address.us, parent company Form Giant LLC, and its president, Matthew Riley. Consumers nationwide, and as many as 16,000 in Ohio, are entitled to refunds from the Montgomery-based Internet business that offers change of address services. A $3 million dollar national refund pool has been…

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People vs. Computers: What’s the Best Way To Fix Bad Mailing Addresses?

The U.S. Postal Service’s traditional reliance on “carrier knowledge” to deliver mis-addressed mail is breaking down. But is that good news or bad news? A USPS executive recently warned that the shift to more non-career carriers is likely to reduce the chances that mail with incomplete or incorrect addresses will be delivered correctly. Comments from…

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