Background The Postal Regulatory Commission (PRC) is an independent establishment of the executive branch that exercises regulatory oversight of the U.S. Postal Service. The PRC offers a range of benefits to its employees including, but not limited to, transit benefits, bonuses, time-off-awards, telework, remote work, flexible work schedules, recruitment and retention incentives, and paid leave. … Read more
Background We conducted this audit in response to an inquiry we received from The White House, Office of Presidential Correspondence, on March 25, 2020, on behalf of a constituent who raised concerns of alleged theft by a postal employee. The inquiry was initially referred to the OIG’s Office of Investigations (OI). OI did not find … Read more
Background During fiscal year (FY) 2019, we issued 32 audit reports related to financial controls at Postal Service retail units. We identified inconsistencies with Postal Service policies for performing financial transactions. The purpose of this report is to bring attention to these issues and make recommendations for corrective action. Our objective was to assess current … Read more
Objective Our objective was to evaluate the U.S. Postal Service’s identity verification internal controls for its Change of Address (COA) service. The Postal Service offers COA service whereby residential and business customers can apply to have their mail forwarded to a new address. This service helps customers manage potential adjustments to their mail delivery. The … Read more
Background This report presents the results of our self-initiated audit of No Sales Transactions – Brooklyn, NY, New Lots Station. The Brooklyn New Lots Station is in the Triboro District of the Northeast Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service … Read more
BACKGROUND: The objective of this audit is to determine whether internal controls for issuing permit postage and fee refunds were in place and effective at the Palm Coast, FL, Branch. The U.S. Postal Service Office of Inspector General (OIG) Field Financial Risk Model identified that the Palm Coast Branch refund and void amounts for fiscal … Read more
Background U.S. Postal Service management reported a shortage at a remotely managed post office (RMPO) located in Lacona, IA, on August 17, 2016. The reported shortage was $4,658, or 93 percent of the office’s total authorized limit for cash and stamp stock. An RMPO offers part-time window service hours and is staffed by Postal Service … Read more
Background U.S. Postal Service management reported stock shortages at a remotely managed post office in [redacted] in June 2016 and November 2016. The reported shortages were $1,706, or 34 percent, and $1,051, or 21 percent, respectively, of the office’s total authorized limit of $5,000 for cash and stamp stock. A remotely managed post office offers … Read more