USPS OIG Report: Change of Address Identity Verification Internal Controls

Objective Our objective was to evaluate the U.S. Postal Service’s identity verification internal controls for its Change of Address (COA) service. The Postal Service offers COA service whereby residential and business customers can apply to have their mail forwarded to a new address. This service helps customers manage potential adjustments to their mail delivery. The…

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USPS OIG Report: No Sale Transactions – Brooklyn, NY, New Lots Station

Background This report presents the results of our self-initiated audit of No Sales Transactions – Brooklyn, NY, New Lots Station. The Brooklyn New Lots Station is in the Triboro District of the Northeast Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service…

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OIG: Internal Controls Over Permit Postage and Fee Refunds – Palm Coast, FL Branch

BACKGROUND: The objective of this audit is to determine whether internal controls for issuing permit postage and fee refunds were in place and effective at the Palm Coast, FL, Branch. The U.S. Postal Service Office of Inspector General (OIG) Field Financial Risk Model identified that the Palm Coast Branch refund and void amounts for fiscal…

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OIG Report: Single Drawer Accountability – Lacona, IA, Post Office

Background U.S. Postal Service management reported a shortage at a remotely managed post office (RMPO) located in Lacona, IA, on August 17, 2016. The reported shortage was $4,658, or 93 percent of the office’s total authorized limit for cash and stamp stock. An RMPO offers part-time window service hours and is staffed by Postal Service…

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OIG Report: Internal Controls Over Single Drawer Accountability – [Redacted] Post Office

Background U.S. Postal Service management reported stock shortages at a remotely managed post office in [redacted] in June 2016 and November 2016. The reported shortages were $1,706, or 34 percent, and $1,051, or 21 percent, respectively, of the office’s total authorized limit of $5,000 for cash and stamp stock. A remotely managed post office offers…

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USPS OIG Report: Internal Controls Over Retail Sales Transactions – Norman, OK, Main Office

Background The U.S. Postal Service Office of Inspector General uses tripwires to identify financial anomalies. Tripwires are analytic tools that look at specific behaviors and patterns that are strong indicators of improper activity. From August 1, 2016, to August 31, 2016, our tripwire showed the Norman, OK, Main Office reported fewer stamp sales than other…

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OIG Report: Internal Controls Over Local Purchases and Payments – Pottstown, PA, Post Office

Background The U.S. Postal Service Office of Inspector General (OIG) uses data analytics, including predictive risk models and tripwires, to evaluate the U.S. Postal Service’s financial information. The analytics seek to target financial anomalies that occur at field units. The OIG’s Field Financial Risk Model and our Office of Investigations’ Local Payment Tripwire identified that…

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