USPS celebrates Clerks Care Week

March 4, 2022 The Postal Service is spotlighting the efforts of retail associates during Clerks Care Week, which is March 5-11. The Clerks Care program allows retail associates, call center agents, and machine and distribution clerks to pass on sales tips. Clerks Care has brought in more than $1.4 billion since it began in 2013….

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USPS: “Carrier — Leave If No Response” delivery option

August 2, 2021 USPS is reminding employees about a new service that ensures timely deliveries for customers who request expedited packaging supplies (EPS). These supplies — including corrugated containers, envelopes, pressure-sensitive labels and decals — are specially designed for use with domestic and international Priority Mail Express and Priority Mail services, at no additional cost…

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USPS OIG Report: Stamps, Money Orders, and Cash – Las Vegas

Background The Las Vegas, NV, James Brown Jr. Station is in the Nevada – Utah District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations. OIG data analytics identified this site as having large retail floor stamp inventory…

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USPS Proceeds with Request for Postal Rate Change

USPS has announced price changes for letters, postcards and flats in alignment with Delivering for America, its 10-year plan to achieve financial stability and service excellence. If favorably reviewed by the Postal Regulatory Commission, the changes would take effect Aug. 29. Here are the current and planned prices: • Letters (1 ounce): 55 cents (current),…

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USPS: Single 6 p.m. delivery guarantee begins May 23 for Priority Mail Express

USPS is reminding employees that the new, streamlined service for Priority Mail Express will be effective Sunday, May 23. As of that date, there will be just one commitment time for all Priority Mail Express deliveries nationwide: 6 p.m. The 10:30 a.m., noon and 3:30 p.m. options will cease. However, on May 23; Monday, May…

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USPS OIG Report: Stamps, Money Orders, and Cash – Burbank, CA

Background Both the Burbank, CA, Main Office and Downtown Station sites are in the California 3 District of the WestPac Area. OIG data analytics identified these two sites as having large retail floor stamp inventory count shortages from October 1, 2019 through January 31, 2021. Retail associates who work at window services do not have…

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USPS: Normal billing for PO Boxes resumes

USPS has ended an extended grace period for nonpayment and resumed normal billing for PO Box customers. On three occasions in recent months, the Postal Service extended the usual 10-day payment grace period to 30 days to assist PO Box customers affected by the coronavirus pandemic. Starting July 1, the Web Box Activity Tracking System…

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USPS: Change announced for burial flag program

USPS and the U.S. Department of Veterans Affairs (VA) have made a procedural change for replenishment of flags distributed through the Postal Service Burial Flag Program. One of the most powerful symbols recognizing military service, and an enduring memento treasured by many deceased veterans’ families, U.S. flags in the program will now be ordered through…

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