USPS: Normal billing for PO Boxes resumes

USPS has ended an extended grace period for nonpayment and resumed normal billing for PO Box customers. On three occasions in recent months, the Postal Service extended the usual 10-day payment grace period to 30 days to assist PO Box customers affected by the coronavirus pandemic. Starting July 1, the Web Box Activity Tracking System…

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USPS: Change announced for burial flag program

USPS and the U.S. Department of Veterans Affairs (VA) have made a procedural change for replenishment of flags distributed through the Postal Service Burial Flag Program. One of the most powerful symbols recognizing military service, and an enduring memento treasured by many deceased veterans’ families, U.S. flags in the program will now be ordered through…

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USPS Service Talk for Retail Employees: PO Box Payment Grace Period Extended

“In an ongoing effort to assist our Post Office Box (PO Box) customers amid the Coronavirus Disease 2019 (COVID-19) pandemic, the Postal Service is extending the 10-day grace period to 30-days. This change will apply to any customer whose PO Box fees were due by March 31 and April 30, 2020 and will continue until…

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GAO Report: Expanding Nonpostal Products and Services at Retail Facilities 

Published: Mar 10, 2020 The U.S. Postal Service has over 31,000 retail facilities—a network reaching into almost every community in the nation. As demand for some mail products has declined, USPS has been unable to cover its costs as it is required to do—putting it on our High Risk list. A task force and others…

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USPS: Clerks Care Week is March 9-13

The Postal Service will spotlight its lead-sharing program for retail associates and machine and distribution clerks during Clerks Care Week, which is March 9-13. USPS districts across the country will hold events during the week to thank associates and clerks for contributing to the program, which has generated more than $982 million in estimated annualized…

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USPS: Watch out for payment device tampering

The Postal Service wants employees to keep an eye out for skimmers — small, hard-to-detect devices that fraudsters place over credit card readers to steal information. USPS recently discovered a skimmer attached to a payment device at a retail site in Great Lakes Area’s Gateway District. The skimmer was placed on top of the PIN…

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USPS: Employees must follow rules on mercury

The Postal Service is reminding employees to do their part to prevent mercury from entering the mailstream. Elemental mercury is a dense, silver metallic liquid that is a designated hazardous material and is prohibited from the mail. To protect the safety of employees and customers and to avoid costly and disruptive spills, USPS requires employees…

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ELM Revision: Uniform Requirements

Effective February 14, 2019, the Postal Service™ is revising the Employee and Labor Relations Manual (ELM), sections 932.11g and 932.22b, to reflect changes in uniform requirements. Under revised section 932.11g, the type of postal retail personnel required to wear the prescribed uniform while performing work duties now includes postmasters at Cost Ascertainment Group (CAG) A-K…

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