USPS OIG Report: Passport Application Acceptance Operations

Posted on August 11, 2021August 11, 2021 by 21cpw

Objective Our objective was to assess the Postal Service’s passport application acceptance operations and identify opportunities for improvement. Since 1975, the Postal Service has leveraged its expansive retail network to accept passport applications on behalf of the U.S. Department of State (State Department). The State Department is primarily responsible for nationwide passport services. This includes…

USPS opens ‘mega passports office’ in California

Posted on May 4, 2015May 4, 2015 by 21cpw

The 1,500-square-foot office is separate from the retail lobby and has additional staff. Services include passport photos, document photocopying, expedited processing and Priority Mail Express delivery with tracking and insurance. The office is open every day except Thursdays and Sundays. No appointments are necessary. The Postal Service began accepting passport applications on the State Department’s…