USPS OIG Report: Mail Delivery and Customer Service Issues – Brooklyn, NY

This report presents the results of our audit to assess mail delivery on selected routes and retail counter services at the Bushwick Station, Brooklyn, NY. The Bushwick Station is in the Triboro District of the Northeast Area. This audit was initiated at the request of Congresswoman Nydia M. Velazquez of the 7th District, NY, based…

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USPS OIG Report: No Sale Transactions – Brooklyn, NY, New Lots Station

Background This report presents the results of our self-initiated audit of No Sales Transactions – Brooklyn, NY, New Lots Station. The Brooklyn New Lots Station is in the Triboro District of the Northeast Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service…

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USPS OIG Report: Unscheduled Leave in the Triboro District

Background The U.S. Postal Service categorizes unscheduled leave as any absence from work that is not requested or approved in advance. Unscheduled leave could contribute to increased compensation expenses by requiring management to increase workhours and overtime hours. The OIG developed a Human Resource Risk Model (risk model) to monitor key Postal Service metrics, including…

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