USPS: Extended Mail Forwarding test

Posted on August 18, 2020August 18, 2020 by 21cpw

USPS is testing a service that allows customers to pay a fee to have their permanent Change of Address mail forwarded for up to 18 months. Extended Mail Forwarding is geared toward customers who may be displaced temporarily, on extended assignments, or who may not have updated their mailing contacts within the usual mail forwarding…

USPS OIG Report: Change of Address Identity Verification Internal Controls

Posted on August 31, 2018August 31, 2018 by 21cpw

Objective Our objective was to evaluate the U.S. Postal Service’s identity verification internal controls for its Change of Address (COA) service. The Postal Service offers COA service whereby residential and business customers can apply to have their mail forwarded to a new address. This service helps customers manage potential adjustments to their mail delivery. The…