Cleanliness is essential to USPS customer service

Dennis Rosello says cleanliness is essential to customer service. Rosello, a custodian and 19-year USPS employee, helps keep things neat and tidy at the Santa Ana, CA, Processing and Distribution Center, including its retail lobby. “When the place is really clean, there’s a positive effect on the people on the floor,” he says. “It gives…

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NAPS says “Early-Out Offer For USPS Management Likely Coming September 16th” = FAKE NEWS

NAPS HQ has been receiving calls and emails concerning an article that is being attributed to the Federal Times titled “Early-Out Offer For USPS Management Likely Coming September 16th.” This article quotes supposed comments made by President Louis Atkins on this issue. NAPS HQ has validated with Immediate Past President Louis Atkins that no such…

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Detroit NDC reduces ‘missent parcels’

Detroit District’s largest facility has taken a unique approach to slash the percentage of parcels that are processed and dispatched to an incorrect zone. Through the efforts of a special team of managers and employees, the Detroit Network Distribution Center has reduced these “missent parcels” by 55 percent, dropping from 3,300 to 1,400 parcels per…

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USPS OIG Report: Mobile Delivery Device Program

Background Mobile Delivery Devices (MDD) are handheld scanners that replaced two existing, paired devices – the Intelligent Mail Devices and clamshell cell phones. Letter carriers use MDDs on the street to track package delivery in real time. This tracking capability, known as package visibility, is essential for the U.S. Postal Service to be competitive and…

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USPS: Mobile mammogram services offered

A bright pink bus recently arrived at the Atlanta Processing and Distribution Center to offer employees an important health screening — mammograms. Atlanta District, part of Capital Metro Area, arranged the screening to accommodate workers with hectic schedules. Several employees received their first mammograms on the bus, including Letter Carrier Veronica Humphrey, who was happy…

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USPS ELM Revision: Intoxicating Beverages

Effective July 20, 2017, the Postal Service™ is revising the Employee and Labor Relations Manual (ELM), section 665.26, to amend the regulations concerning the possession and consumption of intoxicating beverages. Employee and Labor Relations Manual (ELM) * * * * * 6 Employee Relations * * * * * 660 Conduct * * * *…

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The Postal Service’s Actions During the 2016 Campaign Season: Implications for the Hatch Act

Member Statements Chairman Ron Johnson, R (WI) Opening Statement-Johnson-2017-07-19 (30.1 KB) Ranking Member Claire McCaskill, D (MO) Opening Statement McCaskill 2017-07-19 (141 KB) Witnesses Timm Kopp Letter Carrier U.S. Postal Service Testimony-Kopp-2017-07-19 (57.2 KB) William Siemer Acting Deputy Inspector General Office of the Inspector General, U.S. Postal Service Testimony-Siemer-2017-07-19 (63.4 KB) Background-USPS OIG Audit Report-2017-07-05…

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