USPS OIG Report: Mobile Delivery Device Program

Background Mobile Delivery Devices (MDD) are handheld scanners that replaced two existing, paired devices – the Intelligent Mail Devices and clamshell cell phones. Letter carriers use MDDs on the street to track package delivery in real time. This tracking capability, known as package visibility, is essential for the U.S. Postal Service to be competitive and…

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USPS OIG Report: Package Delivery Scanning in Chicago District

Background The U.S. Postal Service’s goal is to scan all of its barcoded mailpieces (flats, letters, and packages) that enter the mailstream. The Postal Service wants to achieve 100 percent visibility and provide world-class package delivery services to be increasingly competitive. The Postal Service measures package delivery service performance based on its acceptance through the…

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USPS OIG: Mobile Delivery Device Deployment and Functionality

Background Mobile Delivery Devices (MDD) are new handheld scanners that allow U.S. Postal Service letter carriers to track package delivery in real-time.  Package visibility is essential for the Postal Service to be competitive and also to support package growth. MDDs replace the Intelligent Mail Device (IMD) and clamshell cell phones that letter carriers currently use…

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USPS OIG Audit Project: What Do You Think of the New Mobile Delivery Device?

Postal Service carriers are getting new mobile hand-held electronic devices to track packages and communicate with their local offices. The mobile delivery device (MDD) collects and transmits transactional data for packages at the Post Office and as packages are out for delivery. It operates over wireless carrier networks and the Postal Service’s internal network. The…

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