Detroit NDC reduces ‘missent parcels’

Detroit District’s largest facility has taken a unique approach to slash the percentage of parcels that are processed and dispatched to an incorrect zone. Through the efforts of a special team of managers and employees, the Detroit Network Distribution Center has reduced these “missent parcels” by 55 percent, dropping from 3,300 to 1,400 parcels per…

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USPS OIG Report: Mobile Delivery Device Program

Background Mobile Delivery Devices (MDD) are handheld scanners that replaced two existing, paired devices – the Intelligent Mail Devices and clamshell cell phones. Letter carriers use MDDs on the street to track package delivery in real time. This tracking capability, known as package visibility, is essential for the U.S. Postal Service to be competitive and…

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