The U.S. Postal Service maintains an unrivaled presence in American life, utilizing more than 33,000 retail locations and a workforce of over 640,000 employees to reach every home and business six days a week. While USPS’s primary mission is mail and package delivery, it also manages a portfolio of nonpostal government services that generated $387 … Read more
Background U.S. Postal Service employees who sustain a work-related injury or occupational disease are covered by the Federal Employees’ Compensation Act (FECA), which provides monetary and medical benefits and assistance in returning employees to work. These benefits include wage-loss compensation, medical and rehabilitation services, and death benefit payments to surviving dependents. The Postal Service encourages … Read more
Learn more about this report with our interactive story. Since 2000, the number of post offices in the United States fell slightly while post office revenue and transactions declined sharply. The Postal Service’s current retail strategy is focused on expanding self-service options and government services at existing post offices. International posts implement a range of … Read more
There are lessons from the NGDV project that can be applied to future large procurement projects.
Benchmarking Hiring Strategies: Insights for the Postal Service’s Pre-Career Hiring Practices
While mail has been declining since 2006, mail still accounts for about half of the Postal Service’s revenue and the United States remains the world’s largest market for mail.
Last mile package theft – commonly referred to as “porch piracy” — is a significant challenge for the entire parcel delivery industry, impacting consumers, retailers, and delivery providers alike.
Ultimately, no postal model can ensure sustained long-term success without continuous adjustments to evolving societal and market conditions.