APWU: Agreement Reached on POStPlan Award Implementation!

On February 10, 2020, the Maintenance Craft and Postal Service signed off on the implementation of Arbitrator Goldberg’s Award on POstplan Custodial Staffing in (APO/RMPO) Installations in case number Q10T-4Q-C 15206030. The outstanding issue in implementing the Award was the process of returning custodial cleaning in POStPlan Installations to the Maintenance Division. In the settlement,…

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USPS: ‘POV’ video addresses customer complaint resolutions

The Postal Service is committed to resolving customer complaints, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. “It’s important to resolve an issue properly the first time,” he says. Employees should continue to work with customers until they are satisfied their issue has been resolved. Being proactive is…

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ELM Revisions in Postal Bulletin 22417 – June 11, 2015

ELM Revision: Leave Accrual Changes for Certain Postmasters and EAS Employees Noncareer employees (PSEs, CCAs, RCAs, MHAs and PMRs) who go directly into EAS management jobs get about 25% less annual leave and sick leave than their peers. This cut in benefits applies to newly hired career postmasters and supervisory or managerial non-bargaining employees, and…

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