USPS Sees Across-the-Board Delivery Improvements as Recovery from Pandemic Continues

Delivery of First-Class Mail, Marketing Mail and Periodicals showed improvement in May as Postal Service operations continue to recover from challenges brought on by the coronavirus pandemic. Compared with fiscal year 2021’s second quarter (Jan. 1-March 31), May’s numbers showed: • A 9.5 percentage point improvement in First-Class Mail deliveries, with 87.6 percent being delivered…

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USPS OIG Report: Mail Excluded from Service Performance Measurement

Objective Our objective was to determine the reasons certain full-service mail volume is excluded from the Postal Service’s service performance measurement. The Postal Service uses Intelligent Mail Barcodes (IMb) on mailpieces to sort and track mail. The IMb allows mailers and the Postal Service to track each mailpiece from acceptance to delivery, which helps calculate…

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