USPS OIG: Operating During the COVID-19 Pandemic

April 6, 2020 The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that continue to operate are faced…

 Continue reading

USPS OIG: Complaints Hotline Can Assist You With 

Our Hotline was launched in August 1997, shortly after our agency was established, to provide a vital communications link between the OIG and Postal Service stakeholders. The Hotline allows us to receive complaints from employees, customers, and the public. Complaints include alleged fraud; waste of funds or resources; mail theft and other postal crimes committed…

 Continue reading

Two federal workers involved in shooting at Lovettsville post office

The Loudoun County Sheriff’s Office, in a press release issued Wednesday afternoon, says it has been requested to conduct the investigation into the Lovettsville shooting in coordination with the U.S. Postal Service Office of Inspector General. Here is the full press release from the sheriff’s office: “The Loudoun County Sheriff’s Office responded to a shooting…

 Continue reading

USPS OIG Strategic Plan for FYs 2017 – 2021 (updated September 2018)

In this Five-Year Strategic Plan for FYs 2017—2021 (updated September 2018), we present our strategic goals and implementation strategies, which reflect our ongoing effort to align with Postal Service and stakeholder strategies. Our three strategic goals are: Promote efficiency and effectiveness of postal operations; Foster integrity by detecting and preventing fraud, waste, and abuse in…

 Continue reading

How USPS uses analytics to spot problems at local offices

By Stephanie Kanowitz – Nov 01, 2017 In this era of “do more with less,” the U.S. Postal Service’s Office of the Inspector General is relying heavily on data analytics to monitor performance of post offices’ mail and retail services. “We have to take our agency, the place where it is now, and help guide…

 Continue reading

USPS OIG Strategic Plan ― Fiscal Years 2017 – 2021

Message from the Acting Inspector General: For 20 years, the U. S. Postal Service Office of Inspector General (OIG) has worked to fulfill its mission of ensuring efficiency, accountability, and integrity in the Postal Service. Given the reach and scope of the Postal Service, our mission is sizable and significant. The Postal Service is the…

 Continue reading