Background Because of the novel coronavirus (COVID-19) pandemic, the Postal Service faced unforeseen and uncontrollable challenges, including higher package volumes and employee absenteeism. In addition, on July 10, 2020, the Postmaster General implemented operational changes, specifically, eliminating unnecessary late and extra trips outside of regularly scheduled transportation service. This initiative would require mail to be…
For some businesses, transportation is a simple matter, getting things from point A to point B, or maybe even getting things from point A to points B, C, and D. For the U.S. Postal Service, it’s a different level of complexity altogether. Using both contractors and postal-owned transportation, the Postal Service manages an average daily…
Background This report presents the results of our self-initiated audit to assess the management of Highway Contract Route (HCR) irregularities due to contractor failure at the Columbus Processing & Distribution Center (P&DC), in Columbus, OH. Late trips occur when various conditions cause a delay in arrival or departure beyond scheduled times. Late trip reason codes…
Objective Our objective was to assess opportunities to optimize the Postal Service’s transportation network and meet service performance goals. Transportation is a core part of Postal Service operations, combining Postal Service-owned and operated assets with contractor operations. Every day a team of transportation and logistics professionals manage an average flow of over 390 million mailpieces…
Background Late trips occur when various conditions cause a delay in the arrival or departure of transportation beyond the scheduled times. In April 2019, Postal Service Headquarters management informed plant management to eliminate all late trips and specified that all trips should depart and arrive to their destinations on time. From July 1 to December…
Objective The objective of our audit was to evaluate the accuracy of Surface Visibility scans and reporting for Highway Contract Route (HCR) and Postal Vehicle Service (PVS) trips. This audit was requested by the Postal Service’s Surface Logistics group. The U.S. Postal Service’s surface transportation network is managed locally and transports mail and equipment to…
