Every Day, 24K Federal Retirees Reach a Busy Signal on OPM’s Toll-Free Line

By Eric Katz – October 27, 2016 Federal retirees with questions about their benefits have long waits before receiving customer service, often encountering busy signals and facing months of delays to written inquiries, according to a new report. More than one in four phone calls to the Office of Personnel Management in fiscal 2015 from…

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Latest Postal Bulletin highlights the holidays

With the start of the holiday season just weeks away, the Postal Bulletin’s latest issue previews the busiest time of year for USPS. The cover story offers an overview of available products and services, including information on gift and greeting cards sold at Post Offices. Suggested shipping dates for domestic and international customers are listed,…

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APWU Organizing Victory!

Web News Article #: 234-2016 10/28/2016 – The American Postal Workers Union (APWU) is celebrating an organizing victory! Workers at the Mail Transport Equipment Service Center (MTESC) located in Urbandale, Iowa, voted to join the Des Moines Area Local. The MTESCs are run by postal subcontractors, servicing the sorting and palletizing of mail trays, bags…

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Western PA Postal Workers Solidarity Committee Update – October 2016

Via John P. Richards, President – Pittsburgh Area Retiree Chapter of the APWU:  

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USPS: 5,000 mobile cellular scanners deployed to Postal Vehicle Service drivers

USPS recently expanded its Surface Visibility (SV) program by deploying 5,000 mobile cellular scanners to postal vehicle service drivers. These scanners use GPS and geo-fencing to track mail movement — including arrivals and departures — and to simplify drops and pickups at detached mail units, mailer sites and freight houses. The cellular scanners are replacing…

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New York City Postmaster Kevin Crocilla discusses future plans

Kevin Crocilla has big plans for the Big Apple. Crocilla, who began his career as a letter carrier, was appointed New York City’s Postmaster in June. He now oversees one of the nation’s largest markets, with 67 branches and 4,100 employees. At the top of his to-do list is improving customers’ experiences in retail lobbies…

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APWU Announces New Communications Director

APWU Announces Emily Harris, Experienced Labor Writer and Multi-Media Producer, to Serve as New Communications Director For Immediate Release 10/26/2016 – The American Postal Workers Union (APWU) announced today that Emily Harris, an experienced writer and award-winning multi-media producer, will serve as the union’s new communications director. “We’re delighted to have a talented communicator like…

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