USPS Reports Ongoing Service Performance Improvements Across All Mail Categories

USPS News Release – July 22, 2021 WASHINGTON, DC — The U.S. Postal Service reported fourth-quarter service delivery performance data through the first half of July that showed ongoing improvement across all First-Class, Marketing and Periodical mail categories from the third quarter ended June 30. Fourth-quarter service performance for July 1 through July 16 included:…

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USPS Finishes Third Quarter with Strongest Service Performance in a Year

July 8, 2021 WASHINGTON, DC — The U.S. Postal Service reported third quarter FY 2021 service performance improvements over the second quarter across First-Class Mail, Marketing Mail and Periodicals. The quarter was USPS’s strongest quarterly service performance for all mail categories since the third quarter of FY2020. Third quarter FY2021 (covering the weeks of April…

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PMG updates employees in new video

June 24, 2021 USPS has steadily improved its service performance in recent months, Postmaster General Louis DeJoy reports in his latest all-employee video message. The organization is achieving close to or better than 90 percent on-time delivery in First-Class Mail and Marketing Mail, and greater than 90 percent for first-class packages and Priority Mail. “This…

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USPS Service Performance Continues Improvement Across First-Class Mail and Periodicals

June 10, 2021 WASHINGTON, DC — The U.S. Postal Service provided new service performance data today for the week of May 29 through June 4, 2021. During the seven-day period, First-Class Mail and Periodicals experienced positive improvement in service delivery, while Marketing Mail saw a slight decline. Notably, First-Class Mail service performance reached nearly 90…

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USPS OIG: Spring 2021 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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PMG and Leadership of Unions, Management Associations Form Joint Task Force on Service Performance

March 23, 2021 The following Joint Statement was issued by: Postmaster General and Chief Executive Officer Louis DeJoy Fred Rolando, President of the National Association of Letter Carriers Paul Hogrogian, National President of the National Postal Mail Handlers Union Daniel Heins, National President of the United Postmasters and Managers of America Mark Dimondstein, President, American…

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Overall USPS Mail Delivery Performance Recovers

USPS News Release – March 18, 2021 For the week of March 6, overall USPS service performance for delivery of First-Class Mail reached 83.7 percent USPS focused on continued, sustained improvement across all mail categories WASHINGTON, DC — The United States Postal Service announced today strong improvements in mail delivery service performance across all categories…

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USPS OIG Report: Misrouted Mail Within the Postal Service Network

Objective Our objective was to determine why there is misrouted mail and its impact on the Postal Service. Service standards are the Postal Service’s stated delivery performance goals for each mail class measured in days from point of entry into the mailstream to final destination. These standards are one of the primary operational goals or…

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