Objective This report responds to a request from U.S. Congressmen Michael Capuano and Stephen Lynch regarding unauthorized timecard manipulations that impacted employee workhours at selected U.S. Postal Service facilities in the Greater Boston District. Our objective was to assess whether timecard adjustments were conducted in accordance with Postal Service policy. The Postal Service uses the…
Project Title: Timecard Adjustments at Facilities in the Greater Boston District Start Date: Tuesday, January 30, 2018 Estimated Report Release Date: July 2018 The Postal Service uses the Time and Attendance Control System (TACS) to capture work hours employees spend performing various mail processing operations. Employees record their time and the operations they work by…
The Watertown and Waltham Post Offices are looking to hire 30-50 letter carriers over the next 12 months. USPS will be holding a hiring event at the Watertown Post Office, 126 Main Street, Watertown: July 18, from 10:30 a.m. – 12 p.m. Known as City Carrier Assistants (CCA’s), the jobs start at $16.06 an hour…
Background The U.S. Postal Service tracks customer service activities, known as Function 4, at post offices, stations, and branches as part of its ongoing effort to provide cost-effective, high-quality customer service. The Greater Boston District operated over 400 post offices, stations, and branches, and processed more than 3.4 billion pieces of mail in fiscal year…
Background Software management provides processes for managing inventories, license agreements, and monitoring software assets. Effective software management allows organizations to maintain an accurate software inventory to improve accountability, security, and compliance. Reliable software inventories are necessary to effectively test, evaluate, monitor, and manage information system controls. The U.S. Postal Service Office of Inspector General’s Information…
Background City delivery office operations cover every duty a U.S. Postal Service letter carrier performs in the office. These duties include casing mail (placing mail in delivery order), preparing parcels for delivery, and retrieving accountable items, such as keys and postage due. City letter carriers are delivering more packages and fewer letters to more addresses…
Background An effective asset management process actively manages all hardware devices on a network, so that only authorized devices have network access, and allows for quick response to security events. Asset management consists of maintaining inventory, tracking assets, and updating records. The U.S. Postal Service Office of Inspector General’s (OIG) Information Technology (IT) Security Risk…
By Elaine Thompson – January 8, 2015 SHREWSBURY — Hundreds of employees at the Central Massachusetts Processing and Distribution Center will have to reapply for jobs elsewhere when services at the facility are consolidated with two others, a USPS spokeswoman said Thursday. John H. Flattery, president of the American Postal Workers Union, AFL-CIO Local 4553,…
