USPS OIG Report: Service Performance During the Fiscal Year 2023 Peak Mailing Season

Background Each year, the U.S. Postal Service network stresses to accommodate the peak mailing season — Thanksgiving through New Year’s Day. Increased mail volume and operational changes during peak season significantly challenge the Postal Service’s processing and distribution network. In preparation for the fiscal year (FY) 2023 peak mailing season, Postal Service management executed a…

 Continue reading

USPS OIG Report: Embargoes and Redirections at Processing Facilities

Objective Our objective was to evaluate the operational impacts experienced by the Postal Service before and after the embargoes and redirections at mail processing facilities during the fiscal year (FY) 2021 peak mailing season. Each year, increased mail volume during peak mailing season — November through January — significantly strains the Postal Service’s processing and…

 Continue reading