Tag: Nationwide Service Performance

USPS OIG Report: Fiscal Year 2022 Peak Mailing Season Preparedness

Posted on by 21cpw

Objective Our objective was to evaluate U.S. Postal Service’s preparedness for the fiscal year (FY) 2022 peak mailing season. Each year, increased mail volume during the Postal Service’s peak mailing season —November through January — significantly strains the Postal Service’s processing and distribution network. During the peak mailing season of FY 2021, package volume increased…

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USPS OIG Report: Nationwide Service Performance

Posted on by 21cpw

Objective Our objective was to assess the U.S. Postal Service’s service performance for all mail classes over an 18-month period and determine the most common failure points in the mail flow process. Mail is divided into different categories called “classes,” each having different features, service levels, and postage rates. The Postal Service has service standards…

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