USPS OIG Report: Assessment of the USPS’s Service Performance and Costs

Objective Costs for the Postal Service to process, transport, and deliver mail are outpacing its revenue and it faces considerable pressure to reduce costs without harming service. We set out to determine how service performance has trended for all mail classes and compared that performance to cost trends over the last five years. We analyzed…

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USPS Failed to Meet Service Targets in 2015, PRC Report Says

Web News Article #: 70-2016 03/31/2016 – According to the Postal Regulatory Commission’s (PRC) Annual Compliance Determination Report (ACD), the Postal Service failed to meet the majority of service performance targets in fiscal year 2015. Service performance remains “substantially below their targets,” the March 28 report found. The Postal Service lowered service standards in January…

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