Background Each year, increased package volume and operational changes during the peak mailing season (peak season) â Thanksgiving through New Yearâs Eve â significantly strain the Postal Serviceâs processing and distribution networks. To help handle this increase, the Postal Service creates peak season initiatives. These preparedness initiatives are meant to help the Postal Service have…
November 15, 2022 On Wednesday, November 16, 2022, at 2:00 p.m. ET, Rep. Gerald E. Connolly, Chairman of the Subcommittee on Government Operations, will hold a hybrid hearing to examine the United States Postal Serviceâs performance during past holiday seasons, preparations for the upcoming holiday season, and how changes to the Postal Service will affect…
October 25, 2021 The Postal Service is generating holiday spirit with a direct mailing that highlights the important role its employees play during peak season. âThe magic is in youâ is the message on the mailer for the holiday season. While USPS is known for connecting people throughout the year, the organization emphasizes its service…
Washington, DC â 9/29/21 â The Postal Regulatory Commission today issued its Advisory Opinion on the U.S. Postal Service proposal to revise service standards for First-Class Package Service (FCPS). (Docket No. N2021-2). The proposal would lengthen service standards by 1 to 2 days for approximately 31.2 percent of FCPS volume and shorten service standards by…
Objective Our objective was to assess the U.S. Postal Serviceâs service performance for all mail classes over an 18-month period and determine the most common failure points in the mail flow process. Mail is divided into different categories called âclasses,â each having different features, service levels, and postage rates. The Postal Service has service standards…
Source: USPS
In her latest âBusiness Focusâ video, Postmaster General Megan J. Brennan discusses the recent peak delivery season, the importance of understanding customersâ expectations and delivering excellent service, in addition to other topics. Employees processed and delivered almost 16 billion mailpieces during the peak season, including a record 955 million packages between Thanksgiving and New Yearâs…
The following message is from Postmaster General Megan J. Brennan: I want to take a moment to thank you for your dedication and service to our customers this holiday season. Between Thanksgiving and New Yearâs Day, you will deliver more than 15 billion pieces of mail and 900 million packages. Many of those mailpieces are…
