You’ve heard of the Hatch Act, but how much do you know about it?

If you’re unfamiliar with the law, here’s a quick primer — including do’s and don’ts when it comes to social media usage. • First things first: The Hatch Act exists to protect you. The law, which dates to 1939, aims to keep politics out of federal workplaces. Specifically, the Hatch Act establishes rules to prevent…

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USPS OIG Report: Assessing Postal Service Employee Engagement Activities

Background In March 2015, February and October 2016, the U.S. Postal Service administered Postal Pulse surveys to evaluate employee engagement. These surveys replaced the Voice of the Employee survey used since 1998 and included Gallup, Inc. Employee Engagement Survey questions as well as one additional question about employee satisfaction. The surveys’ results indicated that postal…

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OIG Report: Social Media Customer Inquiries

Background Social media has revolutionized the world of communication and commerce. It is increasingly used by billions of people around the globe to interact with each other, access information, and recommend products and services. It is now a common practice for companies and organizations to use social media to not only market products and services,…

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USPS OIG Blog: The Social Medium of Mail

Browsing and posting on social media sites is a fun diversion and an easy way to keep up with friends. But have you ever considered how visiting and posting to a site helps keep it alive? Your participation is, in fact, vital for the site’s success, even if you never paid a penny to use…

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Postal Service Agents Will Trawl Facebook, Dating Sites to Root Out Fraud

By Aliya Sternstein – April 11, 2016 A dishonest Postal Service employee, citing a bad back, says she can’t lift a thing, files for workers’ compensation, collects a paycheck and stays home from work. A simple visit to her Facebook page, however, shows the purportedly injured employee lifting weights at a bodybuilding competition. That hypothetical situation…

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USPS ASM Revision: Responsible Use of Social Media

Effective December 24, 2015, the Postal Service™ is revising the Administrative Support Manual (ASM), section 363.2d. Administrative Support Manual (ASM) 3 Communications 36 Web-based Communications 363 Social Media 363.2 Responsible Use of Social Media The following rules and regulations apply to Postal Service employees who use social media in their official capacity to communicate with…

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USPS: Hatch Act updates affect postal employees

The Postal Service reminds employees that they must follow rules established by the Hatch Act, a law that prohibits federal workers from engaging in some political activities.  The main point of the Hatch Act is to prevent federal employees from using their positions to unduly influence elections. Under the law, employees can register to vote…

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Letter: U.S. Postal Service thrives in Internet age

August 4, 2015 Re “Reisman: Complaining about Postal Service is futile,” March 16 column: Columnist Phil Reisman repeated misleading “conventional wisdom” about U.S. Postal Service finances in asserting that “email, social media and the Internet in general are the primary cause of the Postal Service’s chronic woes.” Were increased Internet usage indeed causing the red…

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