USPS OIG Report: Assessing Postal Service Employee Engagement Activities

Background In March 2015, February and October 2016, the U.S. Postal Service administered Postal Pulse surveys to evaluate employee engagement. These surveys replaced the Voice of the Employee survey used since 1998 and included Gallup, Inc. Employee Engagement Survey questions as well as one additional question about employee satisfaction. The surveys’ results indicated that postal…

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