OIG Report: Social Media Customer Inquiries

Background Social media has revolutionized the world of communication and commerce. It is increasingly used by billions of people around the globe to interact with each other, access information, and recommend products and services. It is now a common practice for companies and organizations to use social media to not only market products and services,…

 Continue reading

USPS OIG Blog: The Social Medium of Mail

Browsing and posting on social media sites is a fun diversion and an easy way to keep up with friends. But have you ever considered how visiting and posting to a site helps keep it alive? Your participation is, in fact, vital for the site’s success, even if you never paid a penny to use…

 Continue reading

Postal Service Agents Will Trawl Facebook, Dating Sites to Root Out Fraud

By Aliya Sternstein – April 11, 2016 A dishonest Postal Service employee, citing a bad back, says she can’t lift a thing, files for workers’ compensation, collects a paycheck and stays home from work. A simple visit to her Facebook page, however, shows the purportedly injured employee lifting weights at a bodybuilding competition. That hypothetical situation…

 Continue reading

USPS: Hatch Act updates affect postal employees

The Postal Service reminds employees that they must follow rules established by the Hatch Act, a law that prohibits federal workers from engaging in some political activities.  The main point of the Hatch Act is to prevent federal employees from using their positions to unduly influence elections. Under the law, employees can register to vote…

 Continue reading

Employment Law: Even a Selfie Can Be Protected by the NLRA

Why it matters A worker who violated her employer’s no cellphone use and disloyalty policies by taking selfies with coworkers that were posted online with a comment that she was “working like an [sic] slave” was terminated in violation of the National Labor Relations Act (NLRA), an administrative law judge recently determined. The Tinley Park…

 Continue reading

APWU: National Day of Action Photos Posted Online

Web News Article #: 215-2014 11/21/2014 –  Photos from the Nov.14 National Day of Action have been uploaded to the union’s Flickr account where members can view them. The photos are tagged by state. They can also be seen on the union’s Facebook page. via National Day of Action Photos Posted Online | APWU.

 Continue reading

Opinion: ‘Snail mail’ still kinda cool

(September 1, 2014) Like most modern folk, I sometimes communicate via text, Facebook, email and other digital methods. However, lately I have been reminded about how important the good ol’ fashioned United States Postal Service is. TAKE A LETTER, MAYRENE: I received a very nice letter from Solano County board of education Trustee Mayrene Bates,…

 Continue reading

Trending Now . . . The U.S. Postal Service | Office of Inspector General

Social media isn’t just for fun any more. Sure, millions of people are still tweeting, posting, pinning, and sharing things with each other online by the nanosecond. But 70 percent of businesses and organizations worldwide, including the U.S. Postal Service, also have active Twitter, Facebook, LinkedIn, or other social media accounts. Why? Because they recognize…

 Continue reading