USPS: Employee Engagement time clock posters

It’s always time for engagement in the Postal Service. Literally. USPS facilities across the nation are hanging posters near time clocks to help workers learn about the principles of engagement, a term that refers to employees’ involvement, enthusiasm and positive contributions to their organization. The posters also explain how engaged employees thrive in the workplace….

 Continue reading

USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

 Continue reading

USPS OIG Report: Assessing Postal Service Employee Engagement Activities

Background In March 2015, February and October 2016, the U.S. Postal Service administered Postal Pulse surveys to evaluate employee engagement. These surveys replaced the Voice of the Employee survey used since 1998 and included Gallup, Inc. Employee Engagement Survey questions as well as one additional question about employee satisfaction. The surveys’ results indicated that postal…

 Continue reading

USPS “engagement ambassadors program” update

The Postal Service has shown more than 5,000 managers and supervisors how to improve their workplaces since the USPS engagement ambassadors program began in the spring. The ambassadors are a team of 26 employees who are divided among the seven areas and headquarters. Each ambassador travels throughout their assigned territory, conducting classes for managers and…

 Continue reading

USPS: Meeting area promotes employee engagement

[maxgallery id=”46705″]Employees at the Pontiac, MI, Metroplex Processing and Distribution Center are more connected because of a new engagement initiative. Supervisors and employees gather each day in the facility’s “meet and greet” area to discuss facility operations. Morning meetings, for example, include a recap of the previous day’s performance and the goals for the next…

 Continue reading