Fiscal year (FY) 2006 was the last year the Postal Service recorded a profit, as First-Class Mail, its most profitable product, declined with the emergence and normalization of email and electronic bill payment options.
Management disagreed with recommendations 1, 2, and 5, and we will pursue the recommendations further through the formal audit resolution process.
Since 2021, there have been more than 1,700 new delivery vehicles assigned to S&DCs, and more than 57,000 delivery vehicles have been put into service nationwide.
The enhancements are estimated to save the Postal Service at least $36 billion during the next decade through reductions in transportation, mail and package processing, and real estate costs.
So far, the Delivering for America Plan (DFA) has wasted that help, losing more money for the Postal Service (a $9.5 billion loss in FY 2024), making USPS less efficient, and collapsing service, especially for rural Americans.
Based upon the audit results, we did not make any recommendations. Postal Service management’s comments and our evaluation are at the end of the finding.
Our Perspective The U.S. Postal Service released a 10-year strategic plan, titled Delivering for America (DFA), in March 2021 to address continuing annual financial losses, unmet service performance goals, and diminishing market relevancy as consumer behaviors have changed. Through its DFA plan, the Postal Service intends to realize service excellence and financial sustainability. While progress … Read more
“Despite inflationary headwinds impacting our costs, we remain committed to finding a path to return the Postal Service to long-term financial sustainability.”