USPS OIG Report: Non-Career Turnover Follow-up

Background This is a follow-up to our Effectiveness of the Postal Service’s Efforts to Reduce Non-Career Employee Turnover audit issued February 12, 2020. The Postal Service relies on non-career employees to supplement its regular workforce. Non-career employees are temporary workers who do not receive the same employee benefits as career employees and are not always…

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USPS OIG Report: National Operational Assessment – Customer Service and Delivery Operations

Objective Our objective was to assess the Postal Service’s Customer Service and Delivery Operations to identify opportunities for savings and streamlining operations. Reliable, affordable, universal mail delivery is the Postal Service’s mission. In fiscal year (FY) 2018, the Postal Service delivered more than 140 billion letters and flats and 6.4 billion packages to over 158…

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APWU Looks to Address USPS Workforce Mix in Labor Talks

By Louis C. LaBrecque – June 22, 2018 A union that represents about 200,000 postal workers is looking in upcoming labor talks with the U.S. Postal Service to reduce the service’s reliance on non-career employees. That’s from Mark Dimondstein, president of the American Postal Workers Union. The union’s goals as it begins bargaining June 26…

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USPS Non-Career Employee Background Screening in the LA District

Background The U.S. Postal Service’s national screening process for external hiring of non-career employees involves four key groups: the Human Resources Shared Services Center (HRSSC), a Postal Service contractor, district Human Resources (HR) officials, and the Office of Personnel Management (OPM). The process is initiated when the HRSSC receives an employment application. The HRSSC then…

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OIG Blog: What other ways could the Postal Service improve retention of non-career employees?

January 16, 2017 Non-career employees, or temporary workers who do not receive full employee benefits and privileges, make up a significant part of the U.S. Postal Service’s workforce – about 130,000 in fiscal year (FY) 2016. The USPS uses non-career employees throughout its operations. However, turnover is a problem with temp workers, particularly for the…

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High Turnover Called a Drawback to Using Temp Workers

December 30, 2016 The Postal Service has increasingly turned to non-career employees–who cost the agency less because they do not receive full employee benefits and privileges–but the exceptionally high turnover of such employees partially offsets the hoped-for savings, according to an IG report. The USPS currently has about 130,000 non-career employees to supplement its regular…

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Arbitration results in concessionary contract for US postal workers

By Hector Cordon – September 9, 2016 National arbitrators recently imposed a contract on members of one of the larger unions in the United States Postal Service (USPS), providing minimal wage increase and imposing further inroads into health care benefits while maintaining a sizable “non-career” section of workers at much inferior wages and with few…

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